POLICIES and frequently asked questions
All the pieces in my shop are designed and hand fabricated solely by me in my Seattle studio. I work in 22k gold, 18k gold, 14k gold, fine and sterling silver. The quality gemstones and pearls used in the Kosmimata designs are purchased from sources that I implicitly trust. Kosmimata's knotted necklaces are hand-strung by me using the best quality silk. All clasps and ear wires are hand fabricated unless stated otherwise in the description of the item.
MAKER' S MARK
Kosmimata's pieces are marked with my minute ΣΣ maker's stamp, the more visible Kosmimata K and the metal purity hallmark where design permits to guarantee authenticity and quality.
As all of my pieces are hand fabricated and one of a kind, I do not accept returns, exchanges or issue refunds.
All sales are final.
Please remember that my pieces are unique and no two items even of the same design are ever identical. They are all hand finished and especially the silver pieces are covered by a dark patina - thus, small imperfections on surfaces, marks of tools, oxidation and gradations in the color are not indications of flaws.
Custom orders take anywhere between 4-8 weeks minimum from beginning to completion. There is a $300 non-refundable design fee when the custom order process begins. Please contact me for more details.
Rings are custom made to fit your finger, so please make sure you know the right size. If you need help with sizing, I am happy to assist you.
All the pieces listed are accompanied by detailed, high quality photographs that show the pieces in great detail. Additionally, in the descriptions of the pieces measurements, weight and fabricating techniques are recorded so that you can make an informed choice as to the piece that is ideal for you.
COLOR DISPARITY BETWEEN PHOTOS AND ACTUAL PIECES
Colors on different computer monitors vary greatly. How the colors in the images of the pieces appear on my computer screen may be quite different from how they will appear on yours. Lighting also contributes significant differences in color, especially when taking photos pieces with gemstones or enamel. Please do not hesitate to contact me with any concerns or questions.
Once and order is placed, I will notify you about the time needed for the fabrication of the piece. Upon completion, the piece will be shipped Priority Mail via USPS. I am not responsible for items either lost in the mail or damaged in transit.
Domestic shipments are sent Priority Mail, insured and with delivery confirmation.
International shipments are sent insured and with delivery confirmation.
PLEASE note that international purchasers are responsible for ANY and ALL DUTIES and CUSTOMS CHARGES that may be incurred.
All Items are beautifully packaged, ready for gift giving.
However, the best thing BEFORE YOU MAKE A PURCHASE is to message me with your questions and concerns.